Error: Microsoft Office Professional Plus encountered an – Microsoft Community – Question Info

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1] Press Win + R to open the Run window. Type the command %programdata% and press Enter. Error: Microsoft Office Professional Plus encountered an error during setup · Try to download the new setup files, both 32 and bit.
 
 

 

Microsoft office professional 2016 encountered an error during setup free

 

After tracking with procmon I verified the XML file used for this command was actually being created. This is the path the scheduled task would actually live at so I opened Task Scheduler and drilled down through the path.

Since this path was empty, I deleted the Office folder entirely from Task Scheduler and re-ran setup again. This time it finished successfully! I don’t know why the simple fact that the Office folder existed within Task Scheduler prevented this from running but its removal fixed my issue.

Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. Muhammad Shoaib Anjum.

This thread is locked. To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.

When you install Office it’s automatically linked to your Office plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you don’t see The latest desktop version of Office in the list, your admin probably hasn’t assigned an Office license to you.

The content of this article is specific to Office installation issues. Try these articles if you’re looking for troubleshooting help for these Office services:.

Outlook Help. Skype for Business Help. OneDrive for Business Help. If you’re still having trouble installing Office, contact your Office admin. If your admin can’t find a solution for you after using the information on the Office admin tab, he or she can contact support on your behalf.

You can also try the Community forums. To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool. Admins should also see the Office for business tab for more general Office installation issues. No option to install Office, Project, or Visio Switched Office plans and now can’t use Office Office is taking very long to install Install Office on more than five computers. Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization.

Assign, remove, or buy more licenses Activate volume license editions of Office. When you first sign up for Office for business and you try to install Office or Project or Visio if you also have a subscription for those apps you might see a message that says you can’t install Office because you don’t have a license. This could happen because of a delay between your initial sign in and Office for business setting up your environment. Try signing out of Office and then signing back in. It could also happen because you haven’t assigned a license to yourself or your users.

Do the following to check your licenses. If you don’t see The latest desktop version of Office in the list or Project or Visio if you bought plans with those applications , see Assign licenses to users in Office for business.

See the bottom of the Office for business column for a list of those plans that don’t include an installed version of Office. If your organization has one of these Microsoft plans, as the admin, you can switch to a different Office plan or subscription , or in addition to the subscription you already have, buy another Office for business subscription for those users who require the full version of Office.

If you’re not sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see Office for business. If you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan.

If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office offline installer and select the Office for business tab. These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. You can activate Office on up to five computers per user. If a user needs to install Office on a sixth computer, you have to deactivate an installation.

See Deactivate Office if you see a “limit reached” error. To help you set up your organization, see Set up Office for business — Admin Help. If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version. See Upgrade users to the latest Office client. You then deploy Office by using the software deployment method you typically use. You can also choose to have users sign into the Office portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves.

As the Office for business admin, you’re responsible for Managing user software in Office You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office for business.

To remove licenses from users, see Remove licenses from users in Office for business. If you need more licenses, see Buy licenses for your Office for business subscription. To remove a license from your subscription, see Remove licenses from your Office for business subscription.

For help activating these editions, see Activate volume editions of Office. As an Office admin, you can check Office service health. This article is for Office installation issues. The links below are specific to admins looking for troubleshooting help with these Office services. For more general not admin specific help in these areas, see the Additional help section on the Office for Business tab of this topic.

Outlook for email issues. Skype for Business. OneDrive for Business. SharePoint sites. If you’re still having issues, admins can Contact Office for business support.

Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful , below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them.

Table of contents. Office install. How to install Office. Redeem or activate. Office product keys. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version.

Troubleshoot and uninstall. Click here to see what products are included in Office for home or Office for business. Microsoft for home If your Office product is one of the following, you have a Microsoft for home product.

Microsoft Family Microsoft Personal Office , Office , Office , or Office versions available as one-time purchases: The following products include the fully installed Office applications. Microsoft for business If your Office product is one of the following, you have a Microsoft for business product. Government Community G3 Office U. Government Community G5 Project Online Professional Project Online Premium Visio Online Plan 2 Microsoft Subscriptions without fully installed Office applications: Tip: With these Microsoft subscriptions, there are no desktop applications to download and install, but in most cases, you can still access and use online versions of Office apps in your web browser.

Guided support can provide digital solutions for Office problems Try guided support Common questions How do I download and install Office? Activation or unlicensed product Troubleshoot activation failures Help with Office product keys Deactivate an install. Office on a mobile device Set up email and install Office on an Android Set up email and install Office on an iPhone or iPad Set up email and install Office on a Windows Phone Troubleshoot email setup on mobile device Can’t edit documents using Office apps on mobile.

Issues after installing Office I installed Office, but can’t find the apps Office “stopped working” message when opening an app What version of Office am I using? Additional help or contact us Install Office or Office Contact support. Error code Error code Error code Error code Error code , , , , or Error code , , or Error code Error code Error code Error code when installing Office with a Speedport router Error code Error codes , , or Error code 0xCC Error 0x8a when you try to activate Office for Mac Error code 0x Error code 0xFC Try this first Tip: To help with issues you might encounter when installing Office, download and run the Microsoft Support and Recovery Assistant tool.

Account or sign in issues I can’t sign in I forgot my password. Activation or unlicensed product Troubleshoot activation failures Deactivate an install. Mac install or activation issues Where do I install Office for Mac?

Office on a mobile device Set up email on an Android Set up email on an iPhone or iPad Set up email on a Windows Phone or tablet Troubleshoot email setup on a mobile device Can’t edit documents using Office apps on mobile. Issues after install Can’t find Office applications Switched Office plans and now can’t use Office Office “stopped working” message appears Don’t know what product or license I have.

Try this first To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool. Recovery tool didn’t help? Select from below: Admins should also see the Office for business tab for more general Office installation issues.

Common issues No option to install Office, Project, or Visio Switched Office plans and now can’t use Office Office is taking very long to install Install Office on more than five computers. Set up and upgrade Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization. Manage licenses Assign, remove, or buy more licenses Activate volume license editions of Office. Need more help? Join the discussion. Was this information helpful?

Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue.

Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback!

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